Terms of Service

Acceptance of Terms

Welcome to CrimsonDirector. These Terms of Service ("Terms") govern your use of our website, services, and any related communications provided by CrimsonDirector SARL ("we", "our", or "us"). By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access our website or use our services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

Company Information

These Terms are entered into by and between you and:

Services Description

CrimsonDirector provides business performance optimization consulting services, including but not limited to:

• Strategic planning and business consulting
• Operational excellence and process optimization
• Performance analytics and business intelligence
• Change management and organizational development
• Training and capability building

Specific service details, deliverables, timelines, and fees will be outlined in separate service agreements or statements of work.

User Obligations

When using our website and services, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of any login credentials
• Use our services only for lawful purposes and in accordance with these Terms
• Not interfere with or disrupt our services or servers
• Not attempt to gain unauthorised access to our systems
• Respect the intellectual property rights of CrimsonDirector and third parties
• Comply with all applicable laws and regulations

You are responsible for all activities that occur under your account and for ensuring that your use of our services complies with applicable laws.

Intellectual Property

All content, materials, and intellectual property on our website and in our services, including but not limited to text, graphics, logos, images, software, methodologies, and proprietary processes, are owned by or licensed to CrimsonDirector and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent, except as permitted by applicable law or these Terms.

Any feedback, suggestions, or ideas you provide to us regarding our services may be used by CrimsonDirector without restriction or compensation to you.

Payment Terms

Payment terms for our services will be specified in separate service agreements. Unless otherwise agreed:

• Invoices are due within 30 days of the invoice date
• Late payments may incur interest charges as permitted by law
• All fees are exclusive of applicable taxes
• Refunds are subject to the terms of the specific service agreement

Confidentiality

Both parties acknowledge that they may have access to confidential information. We agree to:

• Maintain the confidentiality of all client information
• Use confidential information solely for the purpose of providing services
• Not disclose confidential information to third parties without consent
• Return or destroy confidential information upon request

Limitation of Liability

To the maximum extent permitted by applicable law, CrimsonDirector shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Our total liability to you for any damages arising from or related to these Terms or our services shall not exceed the amount paid by you to CrimsonDirector in the twelve (12) months preceding the event giving rise to the liability.

Some jurisdictions do not allow the limitation of liability for personal injury or of incidental or consequential damages, so these limitations may not apply to you.

Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Warranties of merchantability and fitness for a particular purpose
• Warranties that our services will be uninterrupted or error-free
• Warranties regarding the accuracy or reliability of content
• Warranties that defects will be corrected

Indemnification

You agree to indemnify, defend, and hold harmless CrimsonDirector, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any rights of a third party
• Any content you submit or transmit through our services

Termination

Either party may terminate service agreements in accordance with the terms specified in the relevant agreement. We reserve the right to:

• Terminate or suspend your access to our website immediately, without prior notice
• Remove any content that violates these Terms
• Take appropriate legal action for any violations

Upon termination, your right to use our services will cease immediately, and any provisions that by their nature should survive termination shall survive.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Luxembourg, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence, and you will benefit from any mandatory provisions of the law of your country of residence.

Force Majeure

CrimsonDirector shall not be liable for any failure or delay in performance under these Terms which is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, or government actions.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired thereby.

Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and CrimsonDirector regarding the use of our website and services, and supersede all prior and contemporaneous agreements and understandings.

Contact Information

If you have any questions about these Terms of Service, please contact us: